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Gourmet all-inclusive retreat in Playa del Carmen with lavish suites - Refundable hotel
El Dorado Casitas Royale, Mexico

Property details
- Paradise awaits: Strike vacation gold at El Dorado Casitas Royale. This Tulum escape won a Tripadvisor Travellers’ Choice 2021 award for its sumptuous suite of offerings, running the gamut from a champagne welcome toast and nightly turndown service to a personal concierge and butlers at the beach.
- All-inclusive excellence: There’s something for everyone within El Dorado’s culinary program, which comprises more than 15 restaurants and bars, as well as an in-room dining service. You can look forward to authentic Mexican tacos and fajitas, fresh Caribbean-inspired seafood dishes and contemporary variations on the cuisine of the Italian Riviera. Bars are no less diverse, and they’re beautifully designed, too.
- Next-level relaxation: The resort’s two spas are Mayan-inspired, both in the primary wellness facility, as well as the separate temazcal (steam house). Embark on a journey around the various therapeutic pools, including a cold plunge and a sensation pool with a waterfall, or select a massage from the extensive spa menu. You can also avail yourself of hydrotherapy and reflexology offerings, or if you’d just like to pop in for a quick manicure, haircut or wax, make a reservation at the full-service beauty salon.
- Sumptuous suite living: Each airy, palapa-style suite comes with a Jacuzzi, an outdoor shower and a balcony with a daybed, setting a calm and relaxed tone before you even set off for the spa or lazy rivers. Swim Up Casita suites have direct access to the lazy river, complete with a small lounge area extending toward your room. Relax in a sun chair set in the cool blue water, before swimming over to one of the resort's bars.
Amenities
- Wi-Fi
- Beachfront
- Garden and terrace
- 14 restaurants and bars
- On-site parking
- 14 swimming pools, including one salt-water pool
- Sun loungers and parasols
- 24-hour reception
- Shuttle service (chargeable)
- Room service
- Non-motorised water sports (kayaks and snorkelling gear)
- Aqua gym and water polo
- Fitness centre
- Two hard-surfaced lighted tennis courts
How to get there
El Dorado Casitas Royale is approximately 34 kilometres away from Cancun International airport. You may hire a car and make the journey there yourself - on-site parking is available at no extra charge - or take advantage of the hotel's shuttle service, available for a fee.
Good to know
Please note that each eating or drinking destination has its own dress code.
Entry requirements
The passport, visa and health requirements at the time of booking can be viewed on the Foreign and Commonwealth Office website for UK citizens, and on the Department of Foreign Affairs website for IE citizens. It is your responsibility to ensure that you and all members of your party are in possession of all necessary travel and health documents, and in compliance with any other immigration/entry requirements before you travel, including whether your passport must be machine readable or which visas/waivers may be required for entry, such as ESTA for USA travel and/or ETIAS for EU travel. Please also be sure to check the validity of your passport and allow up to 10 weeks for passport renewals.
- Paradise awaits: Strike vacation gold at El Dorado Casitas Royale. This Tulum escape won a Tripadvisor Travellers’ Choice 2021 award for its sumptuous suite of offerings, running the gamut from a champagne welcome toast and nightly turndown service to a personal concierge and butlers at the beach.
- All-inclusive excellence: There’s something for everyone within El Dorado’s culinary program, which comprises more than 15 restaurants and bars, as well as an in-room dining service. You can look forward to authentic Mexican tacos and fajitas, fresh Caribbean-inspired seafood dishes and contemporary variations on the cuisine of the Italian Riviera. Bars are no less diverse, and they’re beautifully designed, too.
- Next-level relaxation: The resort’s two spas are Mayan-inspired, both in the primary wellness facility, as well as the separate temazcal (steam house). Embark on a journey around the various therapeutic pools, including a cold plunge and a sensation pool with a waterfall, or select a massage from the extensive spa menu. You can also avail yourself of hydrotherapy and reflexology offerings, or if you’d just like to pop in for a quick manicure, haircut or wax, make a reservation at the full-service beauty salon.
- Sumptuous suite living: Each airy, palapa-style suite comes with a Jacuzzi, an outdoor shower and a balcony with a daybed, setting a calm and relaxed tone before you even set off for the spa or lazy rivers. Swim Up Casita suites have direct access to the lazy river, complete with a small lounge area extending toward your room. Relax in a sun chair set in the cool blue water, before swimming over to one of the resort's bars.
Amenities
- Wi-Fi
- Beachfront
- Garden and terrace
- 14 restaurants and bars
- On-site parking
- 14 swimming pools, including one salt-water pool
- Sun loungers and parasols
- 24-hour reception
- Shuttle service (chargeable)
- Room service
- Non-motorised water sports (kayaks and snorkelling gear)
- Aqua gym and water polo
- Fitness centre
- Two hard-surfaced lighted tennis courts
How to get there
El Dorado Casitas Royale is approximately 34 kilometres away from Cancun International airport. You may hire a car and make the journey there yourself - on-site parking is available at no extra charge - or take advantage of the hotel's shuttle service, available for a fee.
Good to know
Please note that each eating or drinking destination has its own dress code.
Entry requirements
The passport, visa and health requirements at the time of booking can be viewed on the Foreign and Commonwealth Office website for UK citizens, and on the Department of Foreign Affairs website for IE citizens. It is your responsibility to ensure that you and all members of your party are in possession of all necessary travel and health documents, and in compliance with any other immigration/entry requirements before you travel, including whether your passport must be machine readable or which visas/waivers may be required for entry, such as ESTA for USA travel and/or ETIAS for EU travel. Please also be sure to check the validity of your passport and allow up to 10 weeks for passport renewals.
Location and what's nearby
Riviera Maya, Km 45, Carr. Cancún - Tulum, 77710 Playa del Carmen, Q.R., Mexico
If you’d prefer to stay in, there are some 13 pools, several with lazy rivers and one filled entirely with saltwater, plus tennis courts, bikes and a fitness center. The resort is also the only one on the Riviera Maya to offer Waverunner rentals, ATV tours and horseback rides on-site. Other ideas include playing a round of beach volleyball, touring El Dorado’s 76,000-sq.-ft. hydroponic greenhouse, going for a snorkel or taking a dance class.
Five-star booking service? You bet.
Need additional help with your booking? Call our Concierge team on + 44 2039 807 013 (Monday to Friday, 9am-6pm).