How can we help you today?

Here's a list of frequently asked questions about Secret Escapes, from our deals and policies to your membership account. You can also chat to us by clicking on the ‘Chat now’ button on the bottom right of your screen - we have 24/7 chatbot assistance, with live agents that will be happy to help. Alternatively, give us a call on +44 (0) 203 608 0135 (Monday-Friday 9am-5.30pm), or visit our contact us page, where our team will aim to get back to you within 48 hours.