5* all-inclusive Playa del Carmen getaway with butler service

Ocean Riviera Paradise, Mexico

Flights included Flights included

The perfect package with flights included

Riviera Maya

Junior Privilege suite

Junior Privilege suite

Riviera Maya

Riviera Maya

Five-star family-friendly Mexico beach break

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Up to 50% hotel website price

Escape to a stylish, five-star, all-inclusive, beachfront resort in Mexico's sizzling Playa del Carmen - includes butler service, generous resort credit, perks for kids and travel

  • Five pools at the sprawling five-star Ocean Riviera Paradise provide peaceful swims galore and the kids are kept happy with their own too. Recline beneath a straw palapa with a fruity number in hand, pearly white sand between your toes and the warm azure sea reaching the horizon.

  • You can be as active as you like, with diving and snorkelling among nearby cenotes and coral reefs, volleyball, basketball, tai chi, aqua aerobics and much more. Children have a busy schedule of day and night activities too, plus games rooms and playgrounds.

  • Dining here opens up a world of Mexican, American Italian, Japanese, steak and more at 10 restaurants. The added Privilege services reward you with an exclusive area of the beach, a concierge and butler service, spa, shopping and diving discounts, plus an elite lounge with finer snacks and drinks.


- Five pools (one for kids)
- Exclusive beach area for Privilege guests
- 10 restaurants, a coffee shop and ice cream parlour
- 12 bars
- Spa
- 24-hour gym
- Sports area with three tennis courts and one multisport court
- Non-motorised watersports
- Bowling alley, casino, theatre and shopping centre
- Outdoor car park
- Laundry, medical and babysitting services (surcharge for all)
- Currency exchange
- Car hire (surcharge)

How to get here

The resort is 50 kilometres south of Cancún International Airport. Shared airport transfers are included on this holiday.
Ocean Riviera Paradise, Crta. Federal Cancún Chetumal, KM 296, Manzana 020, Lote 007-1, Playa Xcalacoco, 77710, Playa del Carmen, Riviera Maya, Mexico

Travel is included in this offer - see below for details.


We source flights from all major scheduled and low-cost airlines to offer you a full choice of airlines, departure airports and flight times.

On the next page, you can select the flight options that best suit your plans. We check the prices and availability in real time, so bear in mind that the price for the package you select might be different to what's shown on the calendar at the bottom of this page. 

One piece of hand luggage allowance per person is included. Please note hold luggage is included when flying with British Airways or Virgin. For TUI, or KLM , luggage can be purchased directly with the airline after booking. 

Please note that baggage weight and size restrictions may vary between airlines, please check airline terms and conditions. 

Shared airport transfers are included. 

When you buy a package with us, you are financially protected under the ATOL scheme.

For comprehensive travel, visa and health advice, please visit FCO Travel Advice

Holidays by Secret Escapes

Holidays by Secret Escapes are exactly that; the perfect package created by us, with no middle man involved. These carefully curated breaks guarantee a high-end stay at a great price.

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