Luxury all-inclusive Riviera Maya beach escape with infinity pool suite & Business Class flights - Flexible holiday

El Dorado Seaside Suites by Karisma, Mexico

Flexible holidays Flexible holidays

Change up to 60 days before travel

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The perfect package with flights included

Sun-drenched gourmet all-inclusive Riviera Maya escape from 2021 availability - deposits from £99

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Up to -39% supplier's online rate ?
Seven nights in an Oceanfront Swim Up suite on an all-inclusive basis.

This offer also includes free resort transfers.

Your all-inclusive basis includes:

From sunrise to sunset, guests will enjoy a Gourmet Inclusive® Experience in all our 10 different restaurants and 11 bars with unique flavours and excellent service throughout their stay. All guests enjoy full access to hotel facilities of both sections*.

DRESS CODE:To enhance our guests unique dining experience, please comply with our “casual-elegant” dress code in all gourmet restaurants:
• LADIES Recommended: Dresses, skirts, long pants, shoes, capri pants, elegant sandals.
• GENTLEMEN Recommended: Long pants, collared shirts, casual shoes.Permitted: elegant bermudas, dress sandals.

NOT PERMITTED: Baseball caps, peaks, tank tops & flip-flops, sport shorts


Offers a new type of in-room dining experience available 24 hours a day. Guests can enjoy our a la carte menu delivered in gourmet baskets any time of the day within the comfort and convenience of their spacious suite, or even in their own private terrace or balcony.


Underneath the main pool, with tropical decor, this restaurant offers a great menu with international fresh food selection. Driftwood Beach BBQ: overlooking the ocean, with amazing view, this restaurant offers delicious grilled options. BBQ Corner: 11:30 am – 5:00 pm Driftwood Restaurant: 12:30 pm – 3:00 pm

SEASIDE MARKET – World CuisineGuests can choose from a welcoming, lavish food display featuring cooking stations for breakfast. Preparations range from imaginative salads, mouthwatering main dishes, irresistible home-baked bread, and patisserie to satisfy every palate. This restaurant offers a journey through the world’s different cuisines with an environment that reflects the passion of the chef. Located at main lobby Breakfast: 7:00 am - 11:00 am Dinner: 5:30 pm- 10:00 pm

MIA CASA - Contemporary Italian CuisineThe resort’s most romantic and intimate restaurant, Mia Casa offers couples and friends the ultimate dining experience. Enjoy indoor, air-conditioned dining in a typical Italian village decor. It serves all the Italian favorites, in an innovative and imaginative way. Located at main lobby. Dinner: 5:30 pm – 10:00 pm

KLAY TALAY – Oriental cuisine Guests will instantly be wowed with an impressive variety of Asian cuisine completed with house specialties entirely unique to this part of the world. Here you will find passion for creative, fresh and unique tastes produced by our chefs. Enjoy authentically created dishes and the latest culinary trends with a strong emphasis on the East. A selection of Japanese beers and Sake are always offered. Located at main lobby. Reservation is required. Dinner: 5:30 pm - 10:00 pm

SWIM-UP OCEANFRONT BAR Serving a wide array of virgin cocktails, fresh fruit infused water, ice-cold beers and full Gourmet Inclusive®premium drinks. Craving a drink while lounging? Don’t lift a finger – our poolside waiters are ready to serve your favorite drink. Located at the main pool in front of the beach. Open: 10:00 am-6:00 pm

DRIFTWOOD BAREnjoy of your favorite drink and the service of our poolside waiters. Located in the Driftwood BBQ Corner. Open: 10:00 am – 8:00 pm

KANALOA BAR – Cocktail bar & loungeWith a laid-back atmosphere, here guests can gaze out the window and view the sparkling stars on the Caribbean Sea while enjoying your favorite drink or cocktail. Open: 8:00 pm – 2:00 am

MEZCALITO – Lobby barLocated at the main lobby, Mezcalito Bar honors Mezcal which is a traditional Mexican liquor. Mezcalito serves a wide variety of top shelf liquors, including Mezcal, as well as virgin cocktails. Guests will enjoy a lazy afternoon or after dinner drink while listening to soft tones of Mexican & Latin music. Located at main lobby. Open: 3:00 pm – 11:00 pm

RESTAURANTS & BARS LOCATED AT PALMS SECTIONARRECIFES - International Restaurant International Cuisine served in an elegant airconditioned atmosphere. With a great chef’s menu, Arrecifes offers something for everyone. Sit down and enjoy a lavish food display with different cooking stations for the 3 meals with Gourmet preparations and a Mexican twist seasoned to perfection. Located next to the main pool at the Palms section. Breakfast: 7:00 am – 11:00 am Lunch: 12:30 pm – 3:00pm Dinner: 5:30 pm – 10:00 pm

CULINARIUM – Latin Fusion cuisine Enjoy a perfect world of tastes, sights and smells to delight the senses from our a la carte menu for dinner; each preparation is full of flavor and creativity. Join us for pre-dinner drinks with our wide selection of shaken Margaritas. Be delighted with relaxing atmosphere and exquisite garden surroundings. Dinner: 5:30 pm - 10:00 pm

LA CARRETA – Authentic Mexican Cuisine This restaurant features a warm and intimate atmosphere with both contemporary and traditional cuisine, featuring great dining experience delivered to your table with Mexican hospitality by the friendly staff. Dishes include traditional seasonings and garden-fresh herbs and vegetables to provide healthy and delightful dishes, including ones grown in our hotel greenhouse at El Dorado Royale. Reservation is required. Dinner: 5:30 pm – 10:00 pm

GOURMET PUB – World cuisine An array of creative dishes inspired from all over the world, in fine quality presentations invite you to enjoy and share a wide selection of food in a wonderful rustic, relaxed environment. This urban restaurant is an absolute can’t miss! Dinner: 5:30 pm – 10:00 pm

LA SANDWICHERIE – Bites & more Located alongside the beautiful oceanfront, La Sandwhicherie is a trendy open-air restaurant, shaded by palm trees. Our chefs’ superb creations are simple, renowned and flavorful. Gourmet pizzas cooked in a wood-fired brick oven, a wide variety of ""delightful Angus burgers, appetizing Mexican “botanas” such as crispy burritos amongst others are just a few of the favorite options. Continental breakfast: 6:00 am – 7:00 am International food display breakfast: 7:00 am- 10:00 am Lunch: 11:00 am - 5:30 pm

BEACH BARBECUE Located in the middle of the beach offering a different theme of Gourmet delights every day such as Paella, hamburgers & hotdogs, chicken and shrimp skewers, and more. Guests can enjoy seated on the wooden picnic style benches whilst soaking up the Caribbean rays and receiving an impressive view of the ocean. A great variety of international cocktails and drinks are available. Breakfast: 7:00 am – 11:00 am Lunch: 12:30 pm – 3:00 pm

GUACAMAYAS BAR Come enjoy cold Mexican beers, micheladas, exotic cocktails and aged Tequila while listening to tropical music under a traditional palapa and relaxing on a bar swing. Open: 9:00 am – 2:00 am

COTORROS BAR Enjoy the breeze of the ocean while sitting in the outdoor lounge and enjoying your favorite drink. Located next to the quiet pool, beside La Carreta Restaurant. Open: 9:00 am – 11:00 pm

ARRECIFES SWIM-UP BAR Swim-up pool bar offering a wide variety of drinks. Located in the main pool. Open: 10:00 am - 6:00 pm

COLIBRI SWIM-UP BAR Swim-up pool bar offering a wide variety of cocktails and drinks. Located next to villa 35 Open: 10:00 am – 6:00 pm

GAVIOTAS SWIM-UP BAR AND LOUNGE This swim up bar and relax area is located in the heart of the hotel where one can enjoy the sounds of the waterfall as well as singing birds. Open: 10:00 am – 6:00 pm

GARCITAS SWIM-UP BAR – Swim-up BarLocated in the Premium Section, will pamper you with delicious gourmet bites (12:00pm to 3:00pm), and lunch (12:00pm to 4:00pm).*Reserved for guests staying in that section only Open: 10:00 am – 6:00 pm

LA CANTINA BAR This tequila bar features an exclusive selection of 16 different homemade flavored tequilas, hand-shaken or frozen margaritas, creative Tequila cocktails and a variety of Tequila ranging from exceptional to extraordinary. In addition to this there is an impressive selection of specialty drinks, beer and wine readily available. Located inside La Carreta Restaurant. Open: 5:30 pm – 10:00 pm

MARGARITAS BAR This margaritas bar features a great selection of flavored margaritas and cocktails, located inside Culinarium restaurant. Open: 5:30 pm – 10:00 pm

PICADILLY CIRCUS – Theatre Located beside our premium building Picadilly Circus offers excellent quality entertainment featuring shows with beverage services from our theater bar, we areready to say... Show time!!

GOURMET INCLUSIVE® EXPERIENCEPACKAGE FEATURES The Gourmet Inclusive® vacation begins in the moment a guest step in the stylish reception area, greeted with a glass of sparkling wine and a cool towel, will be pampered with gourmet services and amenities such as beach waiters, concierge service, daily turn down service (upon request) and 24 hours room service (restrictions apply on rainy days), premium beverages and gourmet cuisine. Our trademark Gourmet Inclusive® service offers unique and relaxing experiences.

• Accommodations as selected

• Welcome glass of sparkling wine

• All gourmet meals and specialty bites

• Unlimited local and selection of international premium brands, Alcoholic and non-alcoholic beverages

• Wireless internet

• Once daily restocked minibar with soft drinks, water, snacks and beers.

• Daily and nightly activity program with live music and night entertainment

.• Turndown service (upon request)

• National and international free calls

• Use of in-room safety deposit box

• Non-motorized water sports: kayak and snorkeling gear

• Beach towel service

• Bathrobes and slippers

• Scuba clinics in the pool

• A hard surface tennis court (not lit). Rackets and balls provided free of charge at the front desk

• Fitness cente

r• Sauna and steam bath at our Naay Spa (restrictions apply)

• Activities: beach volleyball, aquaerobics, salsa lessons, yoga/stretching sessions

• Valet parking

The discount:

We advertise this offer at up to 60% off. We calculate this discount percentage based on the rates we offer compared to the supplier's online rate.

The discount stated above was checked on 15.07.2020.

Flexible holidays: Change the date and destination of your holiday for free up to 60 days prior to departure for all new bookings for travel prior to 31st December 2021. Should costs be higher for the alternative dates or destinations selection, these must be paid at the time of amendment. All other terms and conditions apply. This Flexible Stays policy is valid between the member and Blue Bay Travel t/a Caribbean Warehouse. To make any changes please contact Blue Bay Travel t/a Caribbean Warehouse directly.

This holiday is supplied by Blue Bay Travel t/a Caribbean Warehouse and is ATOL protected (ATOL 6053).

A five-star stay in an Ocean Front Swim Up suite at a gourmet-inclusive retreat with AAA Four Diamond status along the Riviera Maya. Flexible holiday - book with confidence

We are working with hotels to ensure that they comply with the public health regulations regarding COVID-19.

  • Adults-only bliss: Strike holiday gold with a beach stay at El Dorado Seaside Suites, on the Riviera Maya. This adults-only, all-inclusive escape boasts blissful suite offerings in its new Infinity section, including the Ocean Front Swim Up suites, which overlook at Caribbean Sea. 

  • All-inclusive dining: You’ve got tons of choices with your Gourmet-Inclusive experience (10 restaurants and 11 bars to be exact) – everything from Mexican restaurant La Carreta to Asian eatery Klay Talay to international Seaside Market, where breakfast brings a variety of cooking stations. Naturally, there are options for tequila, Mexican beer, cheladas, mezcals and more. This is all-inclusive with a difference, with á la carte dining and unlimited local and selected international premium branded drinks included.

  • Soul-soothing spa: Inspired by Mayan and worldwide traditions, philosophies, and modern techniques, Náay Spa captivates guests using the elements of water, earth,air and fire to create an atmosphere of tranquillity, elegance and zen simplicity with its range of treatments to restore inner balance. 


Please note that some dining and leisure facilities may be closed. Please call the hotel before you travel to find out if facilities have reopened.

- Ten restaurants
- 11 bars
- Five swimming pools
- Beach access
- Spa and wellness facilities
- Gourmet-Inclusive perks
- Non-motorised watersports (snorkelling, kayaking)
- Beach towel service
- Scuba diving clinics in the pool
- 24-hour room service

How to get there

This resort is located on the Riviera Maya, in between Cancún and Tulum. Cancún International Airport is about an hour and 30 minutes away, and private airport transfers are included in your stay. 

Good to know

Deposit options are available from just £99 per person. To secure your holiday with a deposit, please contact our supplier, Blue Bay Travel on 0344 371 4012. Lines are open: Mon-Tue: 9am-6pm, Wed-Thu: 9am-9.30pm, Fri-Sun: 9am-6pm. Calls to 03 numbers from UK landlines and mobiles cost no more than calls to geographic numbers (01 or 02) and are included in inclusive minutes and discount schemes in the same way.

Flexible holiday: with this offer, you can change the dates or destination of your booking up to 60 days before departure. For more information, please see 'Offer details'.

We cannot guarantee access to hotel facilities (e.g restaurant or spa), as these are subject to change due to COVID-19. We advise you check with the hotel before your trip. 

Due to the COVID-19 pandemic, there may be additional entry requirements in effect at your destination, which are subject to change at short notice. Please familiarise yourself with the latest requirements before departure via your government's foreign advice service
Carretera Playa –Tulum Kantenah, km 95 Riviera Maya, Solidaridad, Quintana Roo México C.P. 77710

Travel is included in this offer - see below for details.


Flights are included from London Heathrow, London Gatwick, Manchester and Birmingham to Cancun, Mexico.

One piece of hand luggage (8kg for Lufthansa, Swiss Air & United Airlines; 10kg forThomson, TUI, American Airlines, Delta Airlines; 7kg for British Airlines) and hold luggage (20kg for Thomson, TUI; 23kg for British Airlines, American Airlines, Delta Airlines, Swiss Air & United Airlines, Lufthansa) allowance per person is included, as well as shuttle airport transfers.

Upgrade your flights to Business Class and fly in the ultimate luxury. Enjoy a spacious seat which converts into a fully flat bed, delicious food & drink options using fresh & local ingredients, access to private lounges, dedicated check-in desks, priority boarding and more …

From London Gatwick to Cancun with British Airways or Thomson:

Outbound from London Gatwick to Cancun (direct):
Departing London Gatwick at 09.30, arriving to Cancun at 14.05

Inbound from Cancun to London Gatwick (direct):
Departing Cancun at 15.55, arriving to London Gatwick at 07.45 (the next day)

From Manchester to Cancun with TUI:

Outbound from Manchester to Cancun (direct):
Departing Manchester at 09.35, arriving to Cancun at 14.00

Inbound from Cancun to Manchester (direct):
Departing Cancun at 15.50, arriving to Manchester at 07.20 (the next day)

From Manchester to Cancun with Delta Airlines:

Outbound from Manchester to Cancun (via Atlanta):
Departing Manchester at 12.00, arriving to Cancun at 20.55

Inbound from Cancun to Manchester (via Atlanta):
Departing Cancun at 13.25, arriving to Manchester at 07.55 (the next day)

From Manchester to Cancun with Swiss Air & United Airlines:

Outbound from Manchester to Cancun (via Zürich & Newark):
Departing Manchester at 08.40, arriving to Cancun at 20.25

Inbound from Cancun to Manchester (via Zürich & Newark):
Departing Cancun at 13.10, arriving to Manchester at 07.05 (the next day)

From Birmingham to Cancun with TUI:

Outbound from Birmingham to Cancun (direct):
Departing Birmingham at 09.10, arriving to Cancun at 14.45

Inbound from Cancun to Birmingham (direct):
Departing Cancun at 16.45, arriving to Birmingham at 06.40 (the next day)

From Birmingham to Cancun with Lufthansa:

Outbound from Birmingham to Cancun (via Frankfurt):
Departing Birmingham at 08.40, arriving to Cancun at 16.45

Inbound from Cancun to Birmingham (via Frankfurt):
Departing Cancun at 18.35, arriving to Birmingham at 12.35 (the next day)

From London Heathrow to Cancun with American Ailines:

Outbound from London Heathrow to Cancun (via Houston):
Departing London Heathrow at 09.10, arriving to Cancun at 19.43

Inbound from Cancun to London Heathrow (via Houston):
Departing Cancun at 13.25, arriving to London Heathrow at 07.25 (the next day)

Within seven days of confirming your booking with us, you'll receive an email from our supplier, Blue Bay Travel t/a Caribbean Warehouse, with your final booking confirmation detailing the exact flight times confirmed for your specific reservation. The flight time will be within the time parameters and possible airlines detailed in this offer.

Please note that your outbound flights are overnight and your inbound flights may also be overnight, so please bear this in mind when planning the time you'll be away. The date you select as your check-in date will be the day you'll fly out from the UK, and you'll arrive in Cancun the following day to commence your seven, 10, 11 or 14-night holiday. The check-out date will be the day that you'll board your inbound flight back to the UK. Since your inbound flight could also be overnight, you'll be away for a total of eight, 11, 12 or 15 nights.

For comprehensive travel, visa and health advice, please visit FCO Travel Advice

We source flights from all major scheduled and low cost airlines to offer you a full choice of airlines, departure airports and flight times.

You can choose to add a flight to this hotel. Just select the dates you want to book your stay from the calendar and choose ‘Hotel + Flights’

On the next page you can choose the departure airport, time and airline and price that is convenient to you

When you buy a hotel with a flight with us you are financially protected under the ATOL scheme.

If you need any support booking this holiday, please contact 0207 887 2772 (Mon - Sun 8am to 8pm)

If you wish to make a flight only booking, or add a flight to an existing hotel booking with us, call our reservations team on 0343 227 0007 (Mon-Fri 9-6, Saturday 10-5, Sun closed)

Can't commit to booking right now?

Hold a date for only £25 while you decide.

  • Pay £25 to hold a date until the end of the sale.
  • If you choose to buy it, the money will go towards your purchase, if not, the cash will be credited to your Secret Escapes account.

Important: Please note, this is not a deposit, complete or guaranteed booking; holding the date simply prevents other members from swooping in and booking your preferred date while you're still having a think about it. Secret Escapes will not be liable for expenses incurred should that date not be available to book and a hold is cancelled.

For more details, please see our FAQ page.

What is a deposit?

In short, you pay Secret Escapes a non-refundable deposit to secure your holiday, then you pay the holiday supplier the remaining balance of the holiday - as advertised - at a later date (before you travel).

We've added deposit-only sales to enable our members to get early-bird access to more amazing holidays, and because we know that planning and paying for a holiday can take time.

For more details, please see our FAQ page.